Unable to update site after upgrade as path access denied - HxGN SDx - Update 64 - Administration & Configuration

Administration and Configuration of HxGN SDx

Language
English
Product
HxGN SDx
Search by Category
Administration & Configuration
SmartPlant Foundation / SDx Version
10

Error Message

When updating a site in Server Manager after upgrading HxGN SDx, the following error message displays:

Unable to update the site due to: Access to the path sqlceme40.dll is denied

Problem

This problem is because the HxGN SDx configuration service application pools are still running, which blocks access to the relevant file to update the site.

Solution

You must stop the application pools using Internet Information Services (IIS) Manager before updating any sites. Ensure the application pools are restarted after the update.

SHARED Tip Alternatively, run an IISReset before any upgrade.