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Click File > New > Workflow > External Matrix.
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Define details for the new matrix.
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An asterisk (*) indicates that an option is required to create a new object.
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You can create only one external matrix for each Reason for issue.
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Click OK to create the matrix.
You can also click Apply to create the matrix and keep the dialog box open to create additional matrices.
Once the matrix is created, you will need to populate the matrix with data. For more information, see Populate a distribution matrix.