Unable to update site after upgrade as path access denied - SmartPlant Foundation - IM Update 48 - Help - Hexagon

SmartPlant Foundation Help

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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Error Message

When updating a site in Server Manager after upgrading SmartPlant Foundation, the following error message displays:

Unable to update the site due to: Access to the path sqlceme40.dll is denied

Problem

This problem is because the SmartPlant Foundation configuration service application pools are still running, which blocks access to the relevant file to update the site.

Solution

You must stop the application pools using Internet Information Services (IIS) Manager before updating any sites. Ensure the application pools are restarted after the update.

SHARED Tip Alternatively, run an IISReset before any upgrade.